Catherine is the eldest of four children who were close in range, and learned from an early age how to "keep the peace" by being exceptionally well organized, responsible and resourceful.
Catherine's educational background includes studies in Journalism at Carleton, Executive Administration at Seneca College and a B.A. in English and Psychology from the University of Toronto. Always keen to learn, Catherine has participated in several skills building courses over the years which include coaching for success, customer service, results centered leadership, business writing, small business bookkeeping, and health and safety.
With over 25 years of experience, Catherine has held a number of operational management roles in a variety of industries, efficiently managing the day-to-day administration of offices ranging in size from 5 to over 120 employees. Many of these roles included responsibility for designing and implementing new policies and procedures.
Since joining Cosgrove Associates in 2003, Catherine has managed our office, worked independently on various projects and acted as an Interim Office Manager to several clients. As a successful change agent, she is skilled at identifying and resolving both complex and routine human resource, office administration, facility and marketing related issues. Clients have recognized the invaluable leverage these skills lend to bottom line results by enabling lawyers and their staff to keep their focus on the practice of law.
Because of her strong communications and people skills, Catherine enjoys planning events and has a natural ability to gain cooperation from others in helping to build a positive and productive work environment. Willing to lend a sympathetic and objective ear, she is also an encouraging and results-oriented marketing and personal productivity coach.